Taking the "pulse" of a project
Every PM/PjM's daily worry: How do you know how your team is doing? How do you identify what is working well vs. what needs fixing before it becomes a serious issue and kills your timeline? How do you take the temperature/check the pulse of your product in a way that helps instead of adds overhead? How do you stop frustration before your team gets bogged down and productivity tanks?
Which got me thinking: What would be the minimal amount of information (lowest process overhead) you need from your team to take the pulse of the project? Potential answer that I'd love to impose on my next team as a COB daily form, with some sort of automated system that harasses anyone that forgets to fill in the form before they sign out for the day (and allows you to fill out the info via a mobile web interface during your commute home):
Imagine your sales team sharing on a daily basis their intensity/frustration levels in a way that was visible to the engineering team and vice-versa, encouraging sharing of ideas and potential landlines in a way that becomes natural and expected? "Ideas for improvement" is intentionally vague: It intentionally doesn't specify if it is a product improvement, a process improvement, a personnel improvement, or just "bring back the free coffee!"
It also encourages every person to state what they think what went right or wrong publicly, a huge challenge to geographically dispersed teams. The "right and wrong" would be anonymous, while the intensity/frustration/idea/looming issues field would be associated with the contributor.
Thoughts? Is intensity/frustration the right axis choice to gauge the pulse of the project?
Which got me thinking: What would be the minimal amount of information (lowest process overhead) you need from your team to take the pulse of the project? Potential answer that I'd love to impose on my next team as a COB daily form, with some sort of automated system that harasses anyone that forgets to fill in the form before they sign out for the day (and allows you to fill out the info via a mobile web interface during your commute home):
- Locate today on a X/Y graph:
- X=How intense was today? (not at all to crazy intense)
- Y=How frustrating was today? (not at all to very frustrating)
- What went right and what went wrong today? (a few words required if you had a wild day)
- Any potential looming issues in the next 2 weeks or ideas for improvement? (unlimited, optional)
Imagine your sales team sharing on a daily basis their intensity/frustration levels in a way that was visible to the engineering team and vice-versa, encouraging sharing of ideas and potential landlines in a way that becomes natural and expected? "Ideas for improvement" is intentionally vague: It intentionally doesn't specify if it is a product improvement, a process improvement, a personnel improvement, or just "bring back the free coffee!"
It also encourages every person to state what they think what went right or wrong publicly, a huge challenge to geographically dispersed teams. The "right and wrong" would be anonymous, while the intensity/frustration/idea/looming issues field would be associated with the contributor.
Thoughts? Is intensity/frustration the right axis choice to gauge the pulse of the project?
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